Privacy Policy

1. Information We Collect

a) Personal Information

• Full Name
• Contact Number
• Email Address
• Mailing Address
• Check-in identification documents

b) Booking & Payment Information

• Booking information such as the type of room, date of stay, special requests etc.
• Payment details (all transactions are securely processed via third-party gateways)

c) Technical Information

• Internet Protocol Address
• Web Browser
• Type of Device
• Data obtained through cookies and analytics tools which show how a visitor interacts with the site

2. How We Use Your Information

• Reservation and payment handling
• Booking confirmation and communication of updates
• Customer service
• Making the site more functional and user-friendly
• Promotional communications or product updates (in case the person has opted for it)
• Legal and regulatory compliance

3. Cookies & Tracking Technologies

Our site employs cookies and other tracking techniques to give visitors a better experience when using the site and to gather traffic data. It is possible to prevent the site from placing cookies on your device by changing your browser settings. Still, you should be aware that some parts of the site may not work properly if you do so.

4. Information Sharing & Disclosure

We do not offer your personal information to third parties for sale or rent. We may disclose or share your information with only the following entities:

• Vendor partners such as booking and payment systems
• Where disclosure is mandated by law, government, or legal authorities
• Our staff members who require information to provide services

Each party is required to respect confidentiality and implement appropriate data security safeguards.

5. Data Security

We have taken appropriate technical and organizational steps that are reasonable to protect personal data. However, no method of transmission or storage is 100% secure and absolute security cannot be guaranteed.

6. Data Retention

Personal data will be retained only as long as required for booking, legal, or business purposes and will then be deleted or anonymized.

7. Guest Rights

• A copy of your personal data we keep
• Correction of inaccurate personal data
• Deletion of personal data where legally permitted
• Unsubscribe from promotional emails at any time

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies or content. Users should review third-party policies separately.

9. Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect data from minors.

10. Policy Updates

Madhubhan Resort Spaa may update this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

11. Contact Information